This is paraphrasing something I got from a class the other day but I thought it was very good. If nothing else, hopefully it will make someone stop and think. Maybe it will even help a person change some of their habits. Remember, if we want others to change around us, we must first begin with ourselves.
1) When speaking to others, less is more. If you engage in a lower and persuasive voice, others will hear you more plainly. How you say something to others is more important sometimes than what you say.
2) Keep promises that you make, but take great care when you make them.
