One project I've been on, I take support calls. While I try to be there for everyone and help them the best way I possibly can, it feels like I'm getting taken advantage of by many different callers. Little effort is used to use basic common sense or troubleshooting skills, before calling me. It always amazes me that these people are hired for these jobs and then act as if they don't have any way to troubleshoot or use common sense. This is the part of these people that makes up their character.
