Because of my background and experiences, I am very sensitive to "words" that people speak, the manner in which these words are spoken and the subtle nuances of the voice and speech. It was a survival technique for me because through what was being said to me many years ago, I could detect what was about to happen with that person. Early detection may have meant less pain in many ways.
People that have worked for me or that know me, usually hear a statement from me, to not try and lie to me. I'll generally pick the lie up. Most of that is done through the voice but also facial expressions and most of the time, it is extremely quick for me to do this. There have been many times when I've been watching something on the TV, like a news show or one of those TV courtroom things, and I blurt out - they are lying! (even have done this with politicians). Of course, sometimes it is not so quick with me and it takes a few hours or days for my mind to process that someone is lying to me. Regardless, I usually figure it out.
So words are not just words to me. They either match up to what the person is saying or they are filler and appear to be for entertainment purposes only. It does not even have to be a direct lie either as it may be that the person just does not believe fully in what they are saying.
I remember some situations where I have been with other healers in bodywork sessions and they "say words" but the words don't have the correct timing or merit to be used in that moment. So instead of the words helping further the healing session, they detract from it. There have been so many numerous times this has happened. Yet, the right word in one of these moments has led to an enormous break through in my life.
Another situation is when you go through difficult times such as the loss of a loved ones and people use words to try and offer up compassion and concern for you. However, the words do not fit the situation and so instead of comfort, they result in a sense of frustration and pain. Just be yourself and if you are unsure of what to say, just let them know you are there for them. During a time of loss, the feeling of being alone is a difficult one.
One thing people like to do is to "force" you to feel better through the use of words because if you're feeling better, than it does not put them in an awkward spot. My own father loved the phrase, "you've got to pull yourself up by your bootstraps, dust your britches off and move on". While there is nothing inherently wrong with that phrase, the wrong timing of it can have a negative effect rather than a positive effect. For some people, statements such as this often lead to connections of negative pain from unhealed moments in their lives which lead to negative results. So while you may think those inspirational words are the best thing since sliced bread, stop and consider what you are saying. Allow that person to feel just as they are, giving them space to work through that which they are dealing with. You'll be much more effective than pushing your ways upon them will be.
The lack of words can be just as harmful as well for when a person needs to know someone is there and all they hear is silence, than they may feel very lonely. This does not mean you have to talk their ear off, but in a compassionate way, let them know that you truly are there for them and are listening to them.
It has been stated many times that one of the best things we can do for someone is offer our ears and just listen to them. As my mom always used to say, we were given two ears and one mouth - let us use these parts appropriately". In other words, we should listen more than we speak. For in listening, you are truly saying to the other person, "I value you and what you have to say". Listening to others and being there for them without any judgment or preconceived ideas allows many big mountains to be moved into the sea.
The next time you're around someone, stop for a moment and just see how it is that you interact with them. If you are the one doing the talking constantly, maybe you need to evaluate what that is all about. If you are always trying to solve or give words to someone when they are going through difficult times, maybe you would be far more effective in letting them talk their way to discovery. It will be much more powerful for them.
Also, understand the words that you use, can have positive or negative power. Just because the words mean something to you, it does not mean they mean the same to someone else. Try not to use words as if they are cheap, but use them in a way that they hold so much power and if used in the right time, who knows what is possible!